FAQs

Check-in is from 15:00, and check-out is by 10:30 on the day of departure, however if you need to check-in/out at a different time please get in touch and we'll try our best to accommodate your needs.

Some of our properties have a lockbox on the outside, the code for this will be emailed to you 24 hours before check-in. Other properties have an electric code lock, the details will be sent to your mobile phone which will allow you to access the door.

You can book direct with us here. Payment is made by credit/debit card (sorry, we cannot accept cash payments). If you need assistance please get in touch with us.

We currently have 2 bed apartments in Leamington Spa, Warwickshire and 2, 3, and 4 bed houses in York, North Yorkshire.

We provide a very well stocked kitchen in all our apartments and homes with a full-size oven, a range of utensils, plates, bowls, cutlery, mixing bowl, measuring jug, pizza cutter, cafetiere, and most importantly, a cork screw!

We also provide essential ingredients including olive oil, balsamic vinegar and salt and pepper.

We provide a highchair, and travel cot in all our family houses in York. Please let us know if you require these in our Leamington Spa apartments or at Old School View in York and we'll provide them for you.

All our houses and apartments have a washing machine, iron and ironing board. We also provide hairdryer, coat hangers, clothes airer.

Bathrooms all have hand soap, shampoo/shower gel and plenty of toilet roll!

Fast free WiFi and TV with Amazon Firestick providing access to Netflix, BBC iPlayer, ITV Player etc

Please get in touch using the contact page.